The training tools linked below were evaluated by the VNAA Best Practices Work Group and are offered for duplication and use. All are used with permission from the authors and/or home health organizations that originated the material. Please retain all logos and citations where authors/originators are listed on these resources.

For questions or comments about these resources, contact us.

• Maximizing Patient Engagement Through Effective Communication
  Beth Hennessey, MSN, RN, Executive Director, Sutter Health at Home
• Meeting the Health Literacy Needs of All Patients
  Jennifer Pearce, MPA, Health Literacy Program Manager, Sutter Health at Home

• Motivational Interviewing in Home Care
  Paula Suter, RN, BSN, MA, Clinical Director, Sutter Home Health