Tools and Critical Interventions: Patient Engagement
This VNAA Best Practice includes the following critical interventions and actions:
- Health Literacy
- Provide patient with appropriate materials based on level of education. Fourth grade level is recommended for basic understanding.
- Communication with patients and family
- Use teach-back technique in practice.
- Use appropriate, consistent teaching materials (collaborate with partners) (use of zone tools to measure patient's understanding of their care).
- Motivational Interviewing
The tools linked below were evaluated by the VNAA Best Practices Work Group and are offered for duplication and use. All are used with permission from the authors and/or organizations that originated the material. Please retain all logos and citations where authors/originators are listed on these resources.
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